6/21/2023 0 Comments Equifax security freeze help![]() To learn more about the difference between a security freeze and a credit report lock, click here. To place, temporarily lift or permanently remove a security freeze on your Experian or TransUnion credit reports, please contact them directly. After we receive the request and verify your identity, you will receive confirmation. Read more about acceptable documents here. If you are requesting to temporarily lift or permanently remove a security freeze via mail, you'll need to provide documents to validate your identity and address. Please download this form for instructions and mailing address. You'll also have the option to receive a one-time PIN by text message or answer questions based on information in your Equifax credit report for identity verification. You'll be required to give certain information to verify your identity. You can check the status of your security freeze through your myEquifax account as well.
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